Customer Onboarding, KYC & Policy Contract Management
Zentis AI transforms post-quote onboarding into a compliant, automated, and lifecycle-aware process.
Manual onboarding exposes brokers to compliance and renewal risks.
After a corporate customer selects a quote, onboarding typically requires manual KYC validation, contract term extraction, storage management, and reminder tracking. Expired Tax IDs may go unnoticed. Contract tables require manual review. Renewal reminders are often calendar-based and prone to human error. This exposes brokers to compliance, revenue, and relationship risks.
Zentis AI orchestrates onboarding
with controlled validation and lifecycle
intelligence.
A KYC Extraction agent processes Tax ID and Commercial
Register documents, validates dates, and halts onboarding
automatically if expiry conditions are met. A Contract Extraction
agent captures only the final agreed policy terms table
— without interpreting legal clauses. A Validation agent enforces schema and
date integrity checks. A Versioning agent ensures only one contract
version remains active while archiving previous ones. A Renewal
& Payment Reminder agent automatically schedules notifications
based on extracted policy dates. A Communication agent sends
structured reminders via Malbazaar’s Zoho Mail with full audit logging.
The workflow ensures onboarding proceeds only when compliance criteria are satisfied and policy lifecycle management is automated end-to-end.
Expected Impact
Prevents onboarding with expired KYC documents
Automates structured contract extraction
Ensures accurate renewal and payment reminders
Maintains full version history and traceability
Reduces compliance and operational risk
Deliver compliant, structured, and lifecycle-aware onboarding
Witness Agentic Intelligence in Action
